Frequently asked questions
Everything you need to know about the ChartMaster Rewards program.
Eligibility
Clients who open a new Tickmill or Deriv account through the official ChartMaster referral links, meet the applicable qualifying requirements (including a minimum qualifying deposit of USD 100) and pass our manual verification.
No. The ChartMaster MT5 indicators and Trading Panel are provided free of charge to verified, qualifying clients. Your deposit stays in your own broker account and remains yours.
Generally no. The reward is intended for accounts registered through the ChartMaster referral links. If you are unsure whether your account qualifies, contact us before applying.
Verification
Most applications are reviewed within 1 to 3 business days after you submit complete deposit proof. You will receive an email as soon as your status changes.
Your broker account number, the deposit amount in USD, the deposit date and a clear screenshot or PDF of the completed deposit. We will NEVER ask for your broker password, OTP codes or withdrawal credentials.
Compatibility
The indicators and Trading Panel require MetaTrader 5 Desktop on a Windows computer or laptop. They are not available for MT5 mobile apps.
Installation
After approval, open My Indicators in your client dashboard. Each product includes a PDF installation guide and step-by-step video tutorials.
General
No. ChartMaster tools are analysis aids only. Trading leveraged products carries a high level of risk and you can lose money. Always trade responsibly.
Still have questions?
Contact our team